Terms and Conditions

UK DELIVERY

UK Delivery is free within the UK and Ireland on all Toddlebike purchases.

EUROPEAN/INTERNATIONAL DELIVERY

International delivery is available via John Lewis to Europe for £7.50 and Worldwide for just £10. If you get stuck please Email johockley@toddlebike.co.uk.

 

How to Buy a Toddlebike

Online
The Toddlebike website has secure ordering – through Paypal – and accepts all major credit and debit cards including Mastercard, Visa, Switch, Solo, Delta, Maestro. The padlock or key symbol in the status bar of your browser indicates that you are in a secure area and all information provided in this area is encrypted and protected.

In your local area
Go to the contact page to see who is in your local area.

Returns

The Toddlebike is designed and produced with great care and attention and we very much hope you will be happy with your purchase. Just to make sure we offer a 3 year no quibble guarantee which means that if you have any problems within this time you can have a replacement or refund.

Delivery

All UK orders will be dispatched by first class post unless requested otherwise.  Please note: Orders received over the weekend will be processed on the Monday. For guaranteed next day delivery orders must be received by 1pm. If you are ordering more than 4 Toddlebikes please call +44 7786 804547 for bulk discounts..

We welcome your telephone calls between Monday and Friday, 9am to 5pm. Outwith these hours, please leave a message on our answering machine.

In stock items are dispatched from HQ within one working day.

Please allow five working days for your Toddlebike to arrive at a UK destination.

If there is likely to be a delay with your order, you will be informed.

Website Usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy (see below) govern Toddlebike’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Toddlebike’ or ‘us’ or ‘we’ refers to the owner of the website, Toddlebike, whose registered office is 136 Eastern Avenue, Shoreham By Sea, West Sussex, BN43 6PE, UK. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright statement (see below), which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. No rights are granted in respect of any of the above trademarks and are used by permission of their respective owners.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Copyright Statement

All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited unless for personal use only. This website and its content is copyright of Toddlebike © All rights reserved.

Privacy Statement

For our full privacy policy go here.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Check our full cookie policy here.